Frequently Asked Questions

Can't find your answer? Call us at (416) 335-8222 or send a message.

General Questions
What areas does Parts LogiQ serve? ▼
We are based in the Greater Toronto Area (GTA) and primarily serve customers across the GTA. Most customers pick up directly from our location. Contact us to ask about delivery options for your area.
Do you sell to the public or only to businesses? ▼
We serve both. Commercial customers (shops, fleets, mechanics) can apply for a trade account with wholesale pricing. Individual vehicle owners and commercial truck owners can also purchase parts — just contact us for a quote.
How do I get a price quote? ▼
The fastest way is to call us at (416) 335-8222 during business hours. You can also submit a quote request through our website and we'll respond within 1 business hour. Have your vehicle make, model, year, and the part you need ready.
What are your business hours? ▼
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Hino & Isuzu Parts
Why should I buy Hino/Isuzu parts from you instead of the dealership? ▼
Three reasons: price, availability, and convenience. Dealerships typically charge a significant markup on parts and often require you to wait days or weeks for an order. We stock 95% of all Hino and Isuzu repair needs in the GTA, available same-day, at competitive wholesale pricing. No appointment, no waiting.
What Hino models do you cover? ▼
We cover the full Hino truck lineup including the 155, 195, 258, 258LP, 268, 268A, 338, 358, and 500 Series. If you're not sure about your model, call us with your VIN and we'll look it up.
What Isuzu models do you cover? ▼
We cover the full N-Series (NPR, NPR-HD, NQR, NRR) and F-Series (FTR, FVR, FXR) as well as the cab-over series. Coverage is approximately 95% of all repair needs — brakes, filters, belts, cooling, drivetrain, and more.
Do you only carry brake parts for Hino and Isuzu, or other parts too? ▼
While brakes are our specialty, we carry a broad range of Hino and Isuzu parts including filters (air, oil, fuel), belts and tensioners, wheel seals and bearings, water pumps, thermostats, clutch kits, suspension components, and more. If it's a part that normally sends you to the dealership, there's a good chance we have it.
Products & Availability
Do you carry parts for exotic and luxury vehicles? ▼
Yes — Parts LogiQ is one of the very few suppliers in Canada stocking brake parts for exotic and high-end vehicles including Porsche, BMW M-Series, Mercedes-AMG, Ferrari, Lamborghini, Maserati, Bentley, and others. Contact us with your vehicle details for availability.
What if you don't have the part I need in stock? ▼
Contact us anyway — we have an extensive supplier network and can often source parts that aren't listed on our site. Give us your part number or vehicle details and we'll do our best to get it for you quickly.
Are your parts OEM quality? ▼
Yes. We carry OEM (Original Equipment Manufacturer) and OEM-equivalent quality parts. For Hino and Isuzu trucks in particular, the parts we supply meet or exceed original manufacturer specifications.
Accounts & Ordering
How do I open a trade account? ▼
Fill out the Trade Account Application on our Contact page. We'll review your application and get back to you within 1 business day. Trade accounts are available for repair shops, fleets, mobile mechanics, and dealerships.
Do you offer volume or fleet pricing? ▼
Yes. Fleet operators and high-volume customers receive competitive pricing that scales with volume. Contact us to discuss your operation and we'll set up an account structure that works for you.

Still have a question?

Our team is available Monday–Friday 8am–6pm and Saturday 9am–3pm.

📞 Call Us Send a Message